Geert Martens, CX Enthusiast at XPRNC, brings over 20 years of expertise in customer experience, digital transformation, CRM, and customer-centric cultures.

He specializes in customer experience transformation, helping companies create personalized hybrid experiences that integrate physical, digital, human, and AI interactions.

With a focus on mobility and finance, Geert has worked with leading companies like My Way, D’Ieteren, ALD Automotive, STIB/MIVB, Belfius, KBC and NN Belgium. He has held senior roles at Ngage, Duval Union and 4C Consulting (Salesforce).

Next to his consulting work, Geert shares his passion and expertise as a keynote speaker and lecturer. Outside of work, Geert enjoys family time, traveling, and supporting his son Quinze, a football player for Club Brugge.