Video Topics
Alain Thys
Unlock the secrets to profit and differentiation with one of Europe’s top customer-centricity veterans
To be booked as/for
Languages
Tags
Speaker, Consultant, Workshops
Dutch, English
Customer Experience, Customer centricity, Industry 4.0
Alain Thys is a renowned customer-centricity veteran with over 30 years of experience helping large, complex organizations differentiate and thrive.
His no-nonsense approach to customer-centricity has enriched the lives of over half a billion customers and 350,000 employees across 100+ countries, creating hundreds of millions in value, and even more smiles.
As a hands-on advisor to international leadership teams, Alain’s keynotes and workshops offer bespoke insights and practical strategies that inspire, challenge, and deliver actionable results. His expertise in areas such as customer experience, differentiation, and competitive markets has made him a valued sparring partner for businesses seeking a unique edge in today's crowded marketplace.
Get in touch with us to discuss how Alain can inspire and challenge your leadership team to build an edge in a crowded marketplace.
One of the most effective and brilliant sessions on customer-centricity I ever attended.
Hotel Savoy Rome
Roberta Callarà, Director of Sales & Marketing
The presentation was extremely well prepared and spot on! Additionally to being a great speaker Alain is a very good moderator and has a very didactic approach.
Easyfairs
Yasmine Couderc, Group Head of Talent Management
Alain provided a perfect keynote opening to our Design Forward event. The audience really appreciated it and his talk was referenced at multiple points during the event (and after!). Ahead of the talk, Alain took the time to understand the brief, our business challenges and was really happy tailor WIP thoughts based on our feedback
Experian
James Carter, Global Brand Manager
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