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Less contact, more impact

Why the human touch in sales is crucial in an increasingly digital world

More detailed information

In this thought-provoking keynote, Jozefien explores the vital role of the human touch in sales within an increasingly digital world. 


Topics covered:


  • Discover the profound importance of making moments matter during face-to-face encounters with customers. 

  • Dive into the essence of building trust swiftly, employing emotional intelligence, empathy, and compassion as the foundations of authentic connections. 

  • Learn how to cultivate sustainable relationships that make customers feel genuinely welcomed and valued. 


To achieve this, salespeople must embark on an introspective journey, understanding their own communication styles and behaviors. By developing this self-awareness, they can effectively adapt their approach, language, and sales processes to resonate with each individual customer. You'll discover how these personalized interactions can leave a lasting impact and pave the way for successful sales outcomes. 


Join this keynote to unlock the secrets of creating meaningful connections, fostering trust, and establishing genuine rapport in the digital age. It's time to embrace the power of the human touch and make every customer encounter count.

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Keynote by 

As the CEO of Blinc Sales Institute, Jozefien leads a team of experts dedicated to transforming sales organizations through comprehensive training, workshops, and consulting services. With over a decade of experience in the sales industry, Jozefien's exceptional knowledge and practical approach empower individuals and organizations to achieve outstanding results.


As a dedicated sales consultant and coach, Jozefien leverages her deep understanding of sales techniques and innate ability to connect with others, providing tailored guidance to optimize performance and exceed targets. Her captivating stage presence, compelling storytelling, and actionable advice make her a sought-after keynote speaker, leaving audiences inspired to elevate their sales performance.


Jozefien's book, "Less Contact, More Impact," has become a go-to resource, empowering professionals to enhance sales strategies and cultivate meaningful connections in the digital world. Beyond her expertise in sales, Jozefien's background in arts, teaching, and sales brings a unique perspective to her work.


Her innovative strategies and real-world examples resonate with a wide range of audiences, making her an invaluable resource for corporations, educational institutions, and professional associations seeking to unlock the full potential of human connection. Furthermore, Jozefien enjoys using her musical talent to create magical atmospheres at important life events, such as weddings and funerals, where people can savor unforgettable moments.

Jozefien De Feyter

Sales expert empowering professionals to enhance sales strategies and cultivate meaningful connections in the digital world

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