How communication can save lives
Insights of a crisis negotiator in high-stakes situations
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In this keynote, Dirk offers a captivating insight into the various aspects of crisis negotiation. He discusses scenarios such as kidnappings and extortion, where negotiators often manage communication discreetly, as well as more visible operations like stand-offs, hostage situations, and suicide threats.
Dirk explains the organization and training of these special units, shares commonly used communication techniques, and recounts memorable incidents from his 35-year career.
After the presentation, there is an opportunity for a Q&A session to delve deeper into this intriguing topic.
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Have you ever wondered how crisis situations are de-escalated? With over 35 years of experience as a crisis negotiator, Dirk is an expert in his field. He has successfully calmed people in distress, preventing injuries or fatalities, including in cases of attempted suicide. Dirk has also been a negotiator in kidnapping and extortion cases. Key to his success is the ability to quickly gain trust and build rapport.
Connecting with others and fostering strong relationships are essential in our personal and professional lives. Through proven communication training, Dirk teaches these vital techniques. Drawing from his extensive career, he brings these skills to life with real-world examples. During his keynotes, you’ll gain insights into the strategies crisis negotiators use during high-stakes situations. Additionally, Dirk leverages his expertise to resolve conflicts within teams and enhance collaboration. In short, he is passionate about improving communication skills and helping people connect more effectively.
Former crisis negotiator for the Police Special Units who makes effective, connecting communication his mission
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