Discover your personal customer experience or selling style
RIO® Experience workshop - Introduction to the RIO® model
More detailed information
This workshop is a valuable asset for any organization that wants to increase its commercial impact by focusing on customer-centricity and building sustainable relationships.
Based on the vision "Touching people is creating customers," this workshop delves into customer psychology and helps you discover your personal commercial language. Through experiential exercises, relatable examples, practical tools, inspiring coaching moments, and a high fun factor, you'll leave with a well-stocked toolkit full of tips and tricks that you can start using the very next day!
During this workshop we introduce participants to the principles of RIO (a Personality Based Sales Methodology), different client types and their personal style.
Workshop ½ day- experiential learning:
Basic principles of customer psychology and the different channels of trust
Experiential exercises
How each customer type experiences the different phases of a customer interaction differently
How an employee can provide customized guidance to the client during each stage
Detecting the personality of your customers (scanning)
Listening and asking the right questions
Analysis of tone of voice, word choice, facial expressions and needs of customers
Why this training?
For each customer type, we discover the ideal interaction process and how an employee can optimally support it
Employees learn to spot resistance & positive signals by customer type.
Employees can experiment with their stretch style in a safe environment
Practical:
½ day training
Option: personalized report of 28p
Group of up to 12 employees
by
As the CEO of Blinc Sales Institute, Jozefien leads a team of experts dedicated to transforming sales organizations through comprehensive training, workshops, and consulting services. With over a decade of experience in the sales industry, Jozefien's exceptional knowledge and practical approach empower individuals and organizations to achieve outstanding results.
As a dedicated sales consultant and coach, Jozefien leverages her deep understanding of sales techniques and innate ability to connect with others, providing tailored guidance to optimize performance and exceed targets. Her captivating stage presence, compelling storytelling, and actionable advice make her a sought-after keynote speaker, leaving audiences inspired to elevate their sales performance.
Jozefien's book, "Less Contact, More Impact," has become a go-to resource, empowering professionals to enhance sales strategies and cultivate meaningful connections in the digital world. Beyond her expertise in sales, Jozefien's background in arts, teaching, and sales brings a unique perspective to her work.
Her innovative strategies and real-world examples resonate with a wide range of audiences, making her an invaluable resource for corporations, educational institutions, and professional associations seeking to unlock the full potential of human connection. Furthermore, Jozefien enjoys using her musical talent to create magical atmospheres at important life events, such as weddings and funerals, where people can savor unforgettable moments.
Sales expert empowering professionals to enhance sales strategies and cultivate meaningful connections in the digital world
Inspire growth and drive change - #1 speaker agency